Terms & Conditions

Last Updated: 25 August 2026

These Terms & Conditions ("Terms") govern your use of the website savourdxb.com (the "Website") and your visit to, and use of, the restaurant and shisha lounge services provided by SAVOUR ("SAVOUR," "we," "us," or "our"), located at Villa 505, Jumeirah 3, Dubai, United Arab Emirates. By accessing our Website, making a reservation, or visiting our premises, you agree to be bound by these Terms.

About Savour

SAVOUR is a restaurant and premium shisha lounge located in Jumeirah, Dubai, offering Mediterranean, Asian, and Middle Eastern cuisine, shisha service, and event and entertainment experiences. We are open every day from 05:00 PM to 03:00 AM. You can reach us by phone at +971 50 974 1125, by email at reservations@savourdxb.com for reservations, or at marketing@savourdxb.com for general enquiries.

Reservations

Reservations can be made through our Website, by phone, or via WhatsApp, and are recommended, particularly for evenings, weekends, and event nights. We reserve the right to release a table held for a reservation after a reasonable grace period if the guest has not arrived and has not notified us of a delay.

Age Restrictions

Shisha service is offered strictly to guests who meet the legal age requirement under UAE law, and we reserve the right to request valid identification and to refuse shisha service to any guest who cannot provide it. Guests under the legal age may be subject to venue access restrictions, particularly during late evening hours, and parents or guardians remain responsible for any minor accompanying them where entry is permitted.

Conduct on Our Premises

Guests are expected to behave respectfully towards our staff and other guests at all times, and we reserve the right to refuse entry or service, or to ask any guest to leave the premises, in cases of inappropriate conduct, intoxication, or breach of these Terms, in accordance with UAE law. Shisha smoking is permitted only in the areas of the venue designated for that purpose.

Pricing

Menu prices are displayed in UAE Dirhams and are subject to change without prior notice.

Events & Entertainment

SAVOUR periodically hosts themed nights, live entertainment, and private events, details of which are published on our Website and social media channels. Event dates, times, and lineups are subject to change at our discretion, and we recommend confirming event details directly with us before your visit.

Website Use & Intellectual Property

All content on the Website, including its text, images, logos, menus, and design, is the property of SAVOUR or its licensors and is protected under UAE copyright and intellectual property law. You may not reproduce, distribute, or use any content from the Website for commercial purposes without our prior written consent.

User Reviews & Feedback

Guest reviews and testimonials displayed on our Website or social media are shared with permission or drawn from public review platforms such as Google Reviews. By submitting a review or feedback to us, you grant SAVOUR the right to display and reference it for marketing purposes.

Newsletter & Marketing Communications

By subscribing to our newsletter, you consent to receive promotional emails from SAVOUR, and you may unsubscribe at any time using the link provided in our emails or by contacting marketing@savourdxb.com.

Third-Party Links & Services

Our Website contains links to third-party platforms, including WhatsApp, Google Maps, Facebook, and Instagram, and we are not responsible for the content, policies, or practices of these third-party services.

Limitation of Liability

To the fullest extent permitted under UAE law, SAVOUR shall not be liable for any indirect, incidental, or consequential loss or damage arising from your use of the Website or your visit to our premises, except where such liability cannot be excluded by law, such as in cases of gross negligence or wilful misconduct.

Indemnity

You agree to indemnify and hold SAVOUR harmless against any claims, losses, or damages arising from your breach of these Terms or your misuse of the Website or our premises.

Force Majeure

SAVOUR shall not be held liable for any failure or delay in performance due to circumstances beyond its reasonable control, including acts of God, government restrictions, or public health emergencies.

Governing Law & Jurisdiction

These Terms are governed by the laws of the United Arab Emirates and the applicable laws of the Emirate of Dubai, and any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

Changes to These Terms

We may revise these Terms from time to time, and any changes will take effect immediately upon posting to the Website, along with an updated "Last Updated" date.

Contact Us

If you have any questions about these terms or wish to reach us directly, you can contact SAVOUR using the details below.